We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Hongkong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked everything, and most importantly the size came up, completely and shorts and a top and shirt, well, a dressing gown especially, bought. Xl, i write to all the girls, take 3,4 size larger, i wear 44 size and i fit perfectly, not tight, the volume of the hips 100, weight 65 kg, height 162 cm, apparently i was very lucky, but i did not find any jamb, no protruding thread, the material is pleasant to the touch socks as a gift put, thanks to the store, i would recommend buying
This set is absolutely perfect. The shorts are a tiny bit tight and I ordered a size large when I'm normally a medium, so definitely size up one. Aside from running small, they seem well made, super soft, and very cute. I honestly might buy another color. On top of being a great product it got to the US in two weeks.
I liked the kit. Nice fabric and beautiful peach color. The store put the socks as a gift. But it came to me in a crumpled form. Strongly wrinkled tabs for the chest, i had to insert others, otherwise it looks bad. In some places, curves seams and many protruding threads, in the belt hole. The seller agreed to return part of the value of the goods. Because of this, five stars. I recommend to buy.
Perfectly packed, neatly folded, as a gift put socks .. ordered in the evening, and in the morning was already sent, came quickly, for 14 days already lay on the post ukraine, dnieper. Quality is normal, some places stick out threads, but it's not scary. In size, i took l for my size s, height 165, weight 53 kg, shorts and t-shirt sat back to back, the shirt is a little loose, the robe sat perfectly, long, on the knees) i liked everything, i will order more from this store)
Super fast shipping! Literally for a week!!! The fabric is soft, pleasant. Beautiful lace. My parameters are 96-74-96 and i was approached by the size xl. The biggest in this kit is a robe, maybe a smaller size would fit. Length for height 167 above the knee cm by 15, it is comfortable length. There is a belt, three-quarter sleeves. The peignoir is smaller and it is not very comfortable recesses on the chest 80c, i think for a smaller breast it will be more convenient. Straps are held on one stitch, there are small shortcomings in sewing. Shorts and t-shirt in size i liked, for some reason in the t-shirt of the chest is more convenient. There are inserts for inserts, it is more convenient for me without them. Bathrobe more by 46 size, or even 48. And the rest is 44. So look at your volumes, especially on the chest and shorts not for each ass will climb.