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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Hongkong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress fire!!! Only the color is more saturated than in the photo.
Fast delivery to BE! Beautiful dress, as in the picture! The fabric is super nice and gets super good! The size is normal and corresponds tt made to my usual size. It closes with the help of two strings with which one forms a knot. A hole is planned to pass one of the two lanyards, great! In short, I highly recommend! Beautiful chic dress for the summer, I'm delighted
Just an unreal dress. Good fabric, pleasant to the body, looks chic.
Loved it! Check my instagram Itsyteenyweenypackage for a more in depth review
Completely satisfied with this dress. The cut is perfect, but I advise to take 1 size below its usual size.
Vry pretty dress. Material ethereal. Beautifully the drapes
Thank you! Fast shipping. The fabric is thin and pleasant to the body. Well suited for summer heat. I bought the 2nd dress of this company, but the size of this model is clearly increased. Have to suture and hem hem. With pleasure i will order other models, but already a smaller size.
Runs bigger! I am wearing a size M, but could have a S also. See pictures. Very nice quality fabric, stitched etc. Doesn’t feel that synthetic . arrived very quick, 1,5 week
I took the size xxl, my parameters are 104-82-104. Sits perfectly!! Only in the chest a little too big, but it's trifles). The fabric is pleasant, then what you need for the summer!
A little big but, flying by the wind, with the belt tightened, a super dress that fit in the body